IHS Paris is committed to protecting and respecting your privacy. This notice describes the personal data we collect, how we use it, and how we keep it secure. For more information about cookies and our services, please refer to our legal notices.

This privacy notice covers the following topics:

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  Who is responsible for data processing?
  
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  What personal data do we process, for what purpose, and on what legal basis?
  
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  Who will process your data?
  
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  Transfer of data outside the European Union
  
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  How long will we keep your data?
  
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  Your rights
  
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  Security
  

1. Who is responsible for data processing?

The controller responsible for processing your personal data is:

Safrane Cortambert / IHS Paris, located at 3 rue du Bois de Boulogne, 75016 Paris

We are responsible for ensuring that your data is stored securely, that you receive accurate information about how it is used, and that your rights are fully respected. The products we sell are not intended for persons under 18 years old, and we do not knowingly collect data from individuals under this age.

2. What personal data do we process, for what purpose, and on what legal basis?

We collect personal data when you visit our website www.ihs-paris.fr. This includes your name, email address, telephone number, delivery and billing address, as well as browsing and purchasing behaviour.

Data is collected when you place an order, contact Customer Service, register, subscribe to marketing communications, browse our website, or use our services.

We use this data to:

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  Process and deliver orders
  
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  Manage payments
  
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  Provide customer service
  
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  Send marketing communications
  
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  Personalise your experience
  
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  Improve our services
  

We rely on the following legal bases:

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  Contract performance
  
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  Legitimate interest
  
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  Legal obligation
  
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  Consent
  

If consent is given, it may be withdrawn at any time.

CONTRACT

Reason: Order processing and account management

Data processed: Name, address, telephone number, payment details, delivery address

Reason: Account registration and access to services

Data processed: Name, email, preferences

CONSENT

Marketing emails

Name, email, purchase history, browsing data

Push notifications

Device data, browsing behaviour, IP address, consent timestamp

Competitions & marketing partnerships

Name, email

Market research

Name, email, demographic data

LEGITIMATE INTERESTS

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  Customer service call recordings
  
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  Website analytics and optimisation
  
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  Product and market analysis
  
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  Fraud prevention
  
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  Service communications (order updates, reminders)
  
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  Chat support assistance
  
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  Influencer analysis
  

LEGAL OBLIGATIONS

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  Tax and accounting compliance
  
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  Data correction requests
  

3. Who will process your data?

Your data is processed by authorised internal teams at IHS Paris.

It may also be shared with trusted third parties such as:

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  Payment providers
  
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  Delivery and logistics companies
  
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  Email and marketing platforms
  
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  IT and hosting providers
  
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  Analytics providers
  
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  Legal and regulatory authorities
  

Data may also be transferred in the event of a business sale, strictly under legal protection rules.

4. How long will we keep your data?

Your personal data is stored only as long as necessary for the purpose it was collected. Once this period expires, it is securely deleted or anonymised.

5. Your rights

You have the right to:

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  Access your data
  
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  Correct your data
  
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  Withdraw consent
  
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  Object to processing
  
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  Request deletion
  
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  Request data portability
  
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  Challenge automated profiling decisions
  

To exercise your rights, contact:

contact@ihs-paris.fr

Instagram: @ihs_paris

6. Security

IHS Paris applies strict technical, organisational and physical security measures to protect your data against loss, misuse, or unauthorized access.

This includes encryption, pseudonymisation, access control, system monitoring, and regular security testing.

In case of incident, we are able to restore access and integrity of your data.

7. Changes to this notice

We may update this Privacy Policy from time to time. The latest version was updated on 01/01/2025. Significant changes will be communicated where appropriate.